We do not store credit card details nor do we share customer details with any 3rd parties


We despatch your orders via Interlink DPD on a next day service to all mainland UK orders, you will be emailed via the website notifying you of your despatch and and email will be sent by Interlink DPD (if address registered) notifying you of a delivery timeslot.

Refund / Cancellation Policy

All orders for bespoke products cannot be cancelled after completion of final approval, a refund can only be granted for goods which are proved to be faulty or damaged.

Contacting Us

Should you have any issues please contact us primarily through our email ( or via our telephone 01603 516266

Should you have further issues which need discussing please email or phone 01603 516266 or by mail to Insignia16 Ltd, 18b Wendover Road, Rackheath Industrial Estate, Norwich, Norfolk, NR13 6LH.